Last Updated: 19th June 2023
HLB Solutions Ltd (“HLB Solutions,” “we,” or “us”) is committed to protecting the privacy and personal information of individuals who visit our website and use our services. This Privacy Policy outlines how we collect, use, store, and protect the information provided by users (“you” or “users”) on our website. By accessing our website and submitting your information, you consent to the practices described in this Privacy Policy.
- Information We Collect: We collect the following information from individuals who enquire about our services:
- Full Name
- Email Address
- Phone Number
We only collect this information when a client makes an enquiry about our services. If no enquiries are made, we do not collect any information.
- Use of Information: We collect your information solely for the purpose of providing and improving our services. We may use this information to:
- Respond to your enquiries and provide the requested services
- Communicate with you regarding our services, promotions, and updates
- Personalize your experience on our website
- Analyze website usage and improve our website’s functionality and content
- Comply with legal obligations
- Data Storage and Security: We take the security of your information seriously. All client intellectual property is stored securely on independent servers. Personal information collected from enquiries is stored in a password-protected CRM system. We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.
- Use of Cookies: We do not use any cookies on our website. We prioritize your privacy and ensure that your browsing activity is not tracked or stored.
- Third-Party Services: We use Plausible as an analytics tool, which operates similarly to Google Analytics but without invasive cookies. Plausible helps us analyze website traffic and improve user experience. Plausible has its own privacy policy, which you can review [insert link to Plausible’s privacy policy].
- Data Sharing: We do not share any of the information we collect with third parties, except in cases where it is necessary to fulfill the requested services, comply with legal obligations, or protect our rights.
- Updates to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting a prominent notice on our website or by sending you a direct notification. It is advisable to review this Privacy Policy periodically.
- Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at info@hlbsolutions.co.uk.
Registered Address: Mount Pleasant Cottage, Clyst St Lawrence, Devon EX15 2NN
Company Number: 12363511 (Registered on 13th December 2019)